Where Relationships Matter.
At London Bridge Insurance, LLC ("London Bridge Insurance," "we," "us," or "our"), we are committed to protecting the privacy and confidentiality of visitors to our website and our customers. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our insurance services and website.
London Bridge Insurance does not sell, lease, or rent personally identifiable customer information to third parties for unrelated marketing purposes. We may disclose information when authorized by you, when reasonably necessary to quote, place, service, administer, or process insurance, when working with service providers that support our business operations, or when otherwise required or permitted by law.
We may ask you to provide personal information when you request a quote, apply for coverage, purchase or service an insurance policy, communicate with us, or use features of our website. Depending on the transaction, this may include your name, address, mailing address, telephone number, email address, date of birth, driver and vehicle information, property information, business information, insurance history, and other information reasonably necessary to evaluate or service your insurance needs.
Information you provide may be shared with insurance carriers, wholesalers, managing general agents, underwriters, inspectors, claims administrators, premium finance companies, and other appropriate parties when reasonably necessary to obtain quotations, place coverage, service policies, process claims, or conduct legitimate insurance-related business. We may maintain records of information you provide so that we can properly service your account.
When payments are made in connection with insurance transactions, payment information may be processed by an insurance carrier, financial institution, payment processor, or other authorized service provider. London Bridge Insurance does not intentionally retain full payment-card information unless necessary and permitted for a legitimate business purpose. Records relating to payments may be maintained as required for accounting, compliance, documentation, or policy servicing.
When you contact us through our website, email, text message, electronic form, client portal, or other electronic method, we may receive personally identifiable information such as your name, email address, telephone number, message content, and any information or documents you choose to provide. Please avoid sending highly sensitive information through unsecured electronic communications unless requested through an appropriate secure method.
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand site usage, improve the user experience, and assist with security. Cookies are small data files stored on a visitor's device. The types and duration of cookies used may vary depending on our website platform and service providers. You may be able to control cookies through your browser settings, although disabling certain cookies may affect website functionality.
To operate efficiently, London Bridge Insurance may use reputable third-party providers for agency management, customer relationship management, communications, electronic signatures, document storage, payment processing, cybersecurity, data backup, carrier connectivity, website hosting, analytics, transcription, artificial-intelligence-assisted tools, and related business services. Information reasonably necessary to perform these functions may be processed or stored by those providers subject to applicable privacy requirements, contractual obligations, and their respective security practices.
Our website may contain links to websites operated by insurance carriers or other third parties that are not controlled by London Bridge Insurance. These links are provided for convenience. We are not responsible for the content, privacy policies, security, or practices of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
London Bridge Insurance maintains administrative, technical, and operational practices intended to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. No method of electronic transmission or storage can be guaranteed to be completely secure, but we strive to use reasonable safeguards appropriate to the nature of the information we handle.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The current version posted on our website will govern our privacy practices unless otherwise required by applicable law.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
London Bridge Insurance, LLC
2886 Sweetwater, B106
Lake Havasu City, AZ 86406
Phone: 928-540-5200
Email: londonbridgeinsurance@gmail.com
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